1. Introduction

These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of the website stillharbor.sbs (the "Website") operated by Still Harbor ("us", "we", or "our") and the services offered through the Website.

Please read these Terms carefully before using the Website. Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Website and our services.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Website or use our services.

2. Use of the Website

2.1 Account Registration

Some features of the Website may require you to register an account. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy. You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password.

2.2 Acceptable Use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Website by any third party. Such prohibited behavior includes harassing or causing distress to other users, transmitting obscene or offensive content, or disrupting the normal flow of communication within the Website.

2.3 User Contributions

The Website may contain message boards, forums, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials to us or on the Website. All User Contributions must comply with the Content Standards set out in these Terms.

2.4 Content Standards

User Contributions must not:

  • Contain defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable material
  • Promote sexually explicit or pornographic material, violence, or discrimination
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property rights
  • Violate the legal rights of others or contain any material that could give rise to civil or criminal liability
  • Be likely to deceive any person or promote any illegal activity
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization
  • Involve commercial activities or sales without our prior written consent
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case

3. Services

3.1 Service Description

Still Harbor offers various makeup and beauty services as described on our Website, including but not limited to bridal makeup, editorial makeup, makeup lessons, special event makeup, and personal consultations. The specific details, availability, and prices of these services are subject to change and are updated regularly on the Website.

3.2 Booking and Appointments

When booking our services, you agree to provide accurate and complete information. Appointments are subject to availability and confirmation. We reserve the right to refuse service to anyone for any reason at any time.

3.3 Cancellation and Rescheduling

Cancellation and rescheduling policies vary depending on the service booked. Please refer to our Refund Policy for specific details. Generally, we require 48 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in forfeiture of any deposits or full payment charges.

4. Intellectual Property

4.1 Website Content

The Website and its original content, features, and functionality are and will remain the exclusive property of Still Harbor and its licensors. The Website is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Still Harbor.

4.2 User Content

By posting, uploading, or otherwise making available any content on the Website, you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit such content in connection with the services and our business, including for promoting the services.

4.3 Copyright Infringement

If you believe that any materials on the Website infringe your copyright, please contact us with the following information:

  • A description of the copyrighted work that you claim has been infringed
  • A description of where the material that you claim is infringing is located on the Website
  • Your address, telephone number, and email address
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

5. Payment Terms

5.1 Pricing

All prices displayed on the Website are in British Pounds (GBP) and are inclusive of VAT where applicable. We reserve the right to change our prices at any time without notice, although we will always honor the price agreed upon at the time of booking.

5.2 Payment Methods

We accept various payment methods as indicated on the Website. All payments are processed through secure third-party payment processors. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

5.3 Deposits

For certain services, particularly bridal makeup and special event services, a non-refundable deposit may be required to secure your booking. The amount of the deposit and specific terms will be clearly communicated during the booking process.

6. Limitation of Liability

In no event shall Still Harbor, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Website or our services
  • Any conduct or content of any third party on the Website
  • Any content obtained from the Website
  • Unauthorized access, use, or alteration of your transmissions or content

Whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

7. Disclaimer

7.1 Website Accuracy

Your use of the Website is at your sole risk. The Website is provided on an "AS IS" and "AS AVAILABLE" basis. The Website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

7.2 Service Results

While we strive for excellence in all our services, we cannot guarantee specific results from our makeup services as results may vary based on individual factors including but not limited to skin type, condition, and personal preferences. We will always work to achieve the best possible outcome for each client.

7.3 Allergic Reactions

We use professional-grade makeup products that are suitable for most skin types. However, we cannot guarantee that allergic reactions will not occur. It is your responsibility to inform us of any known allergies or sensitivities prior to receiving our services. We recommend patch tests for clients with sensitive skin or known allergies.

8. Indemnification

You agree to defend, indemnify, and hold harmless Still Harbor, its directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Website or our services
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your User Contributions caused damage to a third party

This defense and indemnification obligation will survive these Terms and your use of the Website.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website and supersede and replace any prior agreements we might have had between us regarding the Website.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website.

11. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: [email protected]
  • By phone: +44 408 691 0354
  • By mail: 84 Hughes Circle, Islachester, SL3 9LU, United Kingdom